Shipping Policy
Shipping Methods
Standard Shipping
- Delivery within 5-7 business days
- Available for all domestic orders
- Tracking number provided
- Free shipping on orders over $50
Express Shipping
- Delivery within 2-3 business days
- Available for select locations
- Priority handling
- Additional fee applies
Shipping Costs
Shipping costs are calculated based on:
- Order weight and dimensions
- Shipping destination
- Selected shipping method
- Special handling requirements
Exact shipping costs will be calculated at checkout before payment is processed.
Order Processing
- Orders are processed within 1-2 business days
- Orders placed after 2 PM EST will be processed the next business day
- Business days are Monday through Friday, excluding holidays
- You will receive a confirmation email with tracking information once your order ships
International Shipping
International shipping is available to select countries. Please note:
- Delivery times vary by destination
- Additional customs fees may apply
- Import duties are the responsibility of the recipient
- Not all products are available for international shipping
Shipping Restrictions
- Certain items may have shipping restrictions
- Some locations may not be serviceable
- Hazardous materials have special shipping requirements
- Size and weight limitations may apply
Order Tracking
Once your order ships, you will receive:
- Shipping confirmation email
- Tracking number
- Estimated delivery date
- Link to track your package
Contact Us
For any shipping-related questions, please contact our customer service team at:
Email: shipping@petapt.com
Phone: [Your Phone Number]
Last updated: [Current Date]